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Tiling should always be tackled by professional experienced tilers to avoid mistakes and unsightly results.
Tiles not aligned properly, uneven grouting, lippage, chipped tile edges all contribute to an unsatisfactory finish.
Whether replacing a few cracked tiles or completely retiling a wet area you can be assured that the finished result will look great.
I have found Craftwork to be professional and extremely flexible in their approach, being able to flex their on site staffing according to hotel occupancy. Their team is well presented and create little noticable disruption to our normal business routines.